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About SingleIPBX Hosted PBX
SingleIPBX is a revolutionary next generation Hosted IP PBX telephone system platform that is ideal for companies that are moving, expanding, or worried about the reliability of aging on-site telecom equipment. By delivering cutting-edge calling features combined with reliable high-speed broadband, SingleIPBX affords enterprise class business capabilities in a cooperative, scalable, and cost efficient environment, with no more phone system equipment to purchase, repair, maintain, or upgrade as your business changes.
Single Source's SingleIPBX Hosted IP Platform utilizes award winning BroadSoft BroadWorks application software located in geographically redundant locations, managed network facility components for improved quality control, and time-tested back office support system experienced and ready to address your needs. Our competitive edge is our exceptional consultation and ongoing support services. Our SingleIPBX technology stands out in its own right.
- Extensive Feature Set: As a provider of IP Centrex and Hosted PBX applications, SingleIPBX offers the most extensive set of features in the market. Our world-class telephony applications are highly scalable, usable, and intuitive, and will ultimately result in increased productivity.
- Mobile worker support: SingleIPBX allows you to support the increasing number of employees working from home or on the road. Our Remote Office features provide employees with remote access to their voice services from any phone, without the need for expensive and proprietary hardware.
- Virtual Office: SingleIPBX is a transparent platform and enables multi-location enterprises to seamlessly integrate operations, and share resources, anywhere around the world. A virtual workspace with unlimited flexibility and scale.
- Centralized Service Management: Unlike legacy voice solutions, SingleIPBX is hosted virtually within a geographically redundant data center deployment model. As such, SingleIPBX poses a more compelling solution for enterprises that span multiple locations and desire the disaster recovery benefits our model affords. Company Features (e.g., auto attendant, hunt groups, call centers, etc.) can be deployed across all of an enterprises sites, whether regionally, nationwide, or worldwide, with administrative control of call processing rules for all numbers, and features real-time.
- Maximum Service Flexibility: SingleIPBX offers unparalleled flexibility you need to customize your companies feature set bundle to meet the requirements of your organization.
- Geographic Redundancy: Single Source's redundancy platform model insures customers avoid downtime from onsite IP network failures, even when the customer’s office may be inaccessible to inbound callers. Redundant servers are deployed in geographically disparate locations and fail-over is automatic, thus minimizing any service impact to customers.
- Integrated CALEA Solution: SingleIPBX provides the most elegant solution in the marketplace to comply with CALEA. The SingleIPBX solution allows for event monitoring, logging, and administration to be conducted on the application server and media monitoring, and interception to be conducted on the media server. Thus, SingleIPBX can provide a self-contained CALEA solution without requiring an external specialized (and expensive) CALEA server and / or interoperability from all routers in a network.
- Quality CPE Options: SingleIPBX solutions employ a variety of award winning Polycom, Mediatrix, and EdgeMarc CPE equipment for customer premise PBX Phones and Access Gateways. These devices also support a wide variety of protocols, such as ADSL, SDSL, G.SHDSL, Ethernet, T1, and ATM. Our bundled and certified solutions have been extensively tested prior to commercial deployment, and have been serving customers since 2006.
- Scalability and Modularity: Our network architecture can scale up to support millions of subscribers in a single network, serving a wide variety of deployment and integration requirements, and uninhibited by growth requirements and organizational changes.
- Seamless System Integration: SingleIPBX integrates seamlessly into existing organizational systems. Use of industry-standard interfaces and protocols allows you to make use of existing tools and skills, without compromising ease of use or system management.
- Open, Standards-Based Design: Our SingleIPBX platform supports a variety of standard protocols, such as SIP, MGCP, CORBA, CPL, and XML, enabling the use various third-party applications if so desired.