Single-IPBX Certification, Assessment & Monitoring

You have discovered the advantages of a Single-IPBX managed enterprise voice services solution and have decided to replace or enhance your company’s current voice system with Single-IPBX. Though our solution can be enabled rather quickly, it is our philosophy to practice what we preach, and thus Single Source uniquely requires all prospective customers to pass a Single-IPBX Certification Assessment test.  This requirement insures quality of service (QoS) on the customer premise network facilities, before an installation can occur.  This strategy also insures all our customers receive anticipated quality service performance.  Our ongoing monitoring services enable us to help customers address local area network (LAN) issues when they arise, rather than after service degradation and potentially frustrating issues become severe due to lack of prompt attention.

• Proactive QoS Measures – most companies selling VoIP solutions fail to educate or assume responsibility for premise infrastructure such as LAN Networks.  Rather than insure the customers satisfaction and anticipated experience, most vendors see such efforts as an expensive and prohibitive factor in the common sales process.  Single Source is unique.  For years we have raised the standards of service in the enterprise business class voice and data services arena, and have acquired loyal customers who value our approach and understand the long-term benefits of following our thorough advice.
• Delivering a Solution, Not a Problem -.   For customers interested in Single Source solutions, we instill our high standards before providing a formal proposal for service delivery.  While most vendors focus on selling first and dealing with unanticipated issues later, Single Source is focused on investing project variable thoroughly, assessing viable solutions, and preparing as needed in order to avoid unanticipated issues.  Our efforts stand to enable you to spend time on growing your core businesses, not dealing with issues that arise due to lack of adequate preparation, planning, and deployment.
• Emergency/Disaster Recovery – Hosting your organizations PBX system functionality with the hosted Single-IPBX managed voice application platform provides redundancy beyond measures previously imaginable.  This means your auto attendant and voicemail are always up and running, even if your office is not, or your township for that matter.  With Single-IPBX, your calls are Always Answered.  You will Never miss a call, and can remotely forward your calls to any other telephone number destination in the world, real-time, and from anywhere in the world where you have access to the internet or a telephone line.
• Single-IPBX Service Delivery – After a Single-IPBX Certification Assessment has been completed and approved, we are ready to deliver service.  At this time, your new Customized Hosted IPBX Solution will be built and provisioned for activation.  New local Access facilities will be ordered at this time.  Within 30-60 days of process a new order, the Single-IPBX solution will be delivered and implemented for your organization.
• One Bill - The convenience of all of your voice services (and broadband, too) on a single easy-to-read bill.